• Continuous Improvement, Associate

    Job Locations US-NY-New York
    Posted Date 3 months ago(3/7/2018 11:09 AM)
    # of Openings
    Client Service
  • Overview

    The CI team is responsible for supporting and participating in strategic initiatives across Guidepoint, including leading the diagnostic, design and implementation of projects covering Voice of the Customer (VoC), Process efficiency, Performance management, Organization and skills and Mindsets and behavior. You will work collaboratively and cross-functionally to help create efficiencies and quality improvements, as well as gain knowledge in applying lean and six sigma methodologies. You must demonstrate excellent interpersonal, communication, presentation and training skills and have a high degree of comfort engaging with all levels of an organization.

    What You'll Do

    • Baseline and analyze key data components (e.g., Costs, FTEs, KPIs etc.) to help with fact-based decision making
    • Assist with the identification and prioritization of opportunities where process redesign/improvement can significantly impact efficiency, compliance, quality, profitability, competitive position and customer satisfaction.
    • Conduct process improvement initiatives with process owners which includes documenting current process to identify pain points and opportunities, performing supporting data analysis, facilitating the design of the process changes, and supporting implementation of the process change
    • Develop and deliver written and verbal communications to inform and align with key decision makers

    What You Have

    • Bachelor’s degree (preferably in Finance, MIS, Engineering, Operations or Business Management) and strong academic record required
    • 1-3 years of relevant experience
    • Six Sigma Green Belt training and/or Lean certification
    • Proficient with the Microsoft Office suite especially strong in Microsoft Excel, Visio and PowerPoint
    • Outgoing personality with outstanding written and verbal communication skills
    • Ability to work in a fast-paced entrepreneurial environment
    • Available for occasional travel (~30%)

    What We Have:

    • Competitive compensation
    • Free snacks and beverages
    • Excellent medical, dental, and vision coverage for you and your dependents
    • 401(k) match, life insurance, commuter benefits, corporate gym rates, paid time-off and parental leave plans
    • Friday happy hour and “Summer Fridays”
    • Year-round corporate athletic league
    • Casual work environment

    About Guidepoint:

    Guidepoint, a leading expert network firm, connects clients with vetted subject matter experts—Advisors—from their global professional network. Guidepoint clients leverage the insights and perspectives shared by Advisors to stay informed and make better business decisions. Its slate of services, including phone consultations, surveys, events and proprietary data insights products, help professionals to gain comprehensive understanding of a topic before making strategic or investment decisions. Guidepoint’s multinational client list includes 9 of the top 10 consulting firms and some of the largest hedge funds, private equity firms and Fortune-ranked public companies. For more information, visit


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